Service
Unified inbox
Stop bouncing between apps. Every conversation — text, email, website chat, Facebook and Instagram DMs, and Google messages — lands in one inbox with full context.
OmnichannelTeamMobile
What's included
Everything you get
- All channels merged per contact
- Team assignment, mentions, and internal notes
- Saved replies and templates
- Mobile app for on-the-go responses
- Response time reporting
Outcomes
What changes for you
- Nothing missed across channels
- Much faster response times
- Full history on every customer